Privacy Policy
Last updated: April 2025
1. Information We Collect
We collect information you provide directly to us when placing an order or creating an account, including your name, email address, phone number, and delivery address. We also collect payment information processed securely through Stripe — we do not store your full payment details.
2. How We Use Your Information
We use the information we collect to process and fulfill your orders, send order confirmations and delivery updates, respond to your inquiries, send marketing communications (if you have opted in), and improve our services.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services (such as our payment processor and email platform), under strict confidentiality agreements.
4. Email Communications
By placing an order, you consent to receive transactional emails related to your order and delivery. You may opt in to marketing emails at any time. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by updating your account settings.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong, unique passwords for your account.
6. Your Rights
You have the right to access, correct, or delete your personal information at any time by contacting us at hello@flowchefs.com. We will respond to your request within a reasonable timeframe.
For questions about this Privacy Policy, contact us at hello@flowchefs.com